PK Window Cleaning Privacy Policy

Effective Date: October 3, 2023

Introduction

At PK Window Cleaning, we are committed to protecting your privacy and ensuring the security of any personal information shared with us. This Privacy Policy outlines how we collect, use, disclose, and protect the data we collect through our website, mobile applications, and any other PK Window Cleaning services or interactions with you. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you engage with PK Window Cleaning, we may collect certain personal information such as your name, address, email address, phone number, and payment details. We require this information to provide our services, communicate with you, and process your payments.

Usage Data

We may collect non-personal information about your activities on our website and mobile applications. This includes the pages you visit, the duration of your visits, the actions you take, and your IP address. This information helps us analyze trends, improve our services, and enhance your experience.

Cookies

We use cookies and similar technologies to collect and store certain information about your interaction with our services. This enables us to identify you and personalize your experience, provide relevant advertisements, and gather aggregate data for statistical purposes.

How We Use Your Information

PK Window Cleaning utilizes your personal information for the following purposes:

  • To provide the services you request, such as scheduling window cleaning appointments, sending appointment reminders, and notifying you of any changes.

  • To communicate with you regarding our services, promotions, and updates.

  • To process payments and perform any necessary billing or accounting activities.

  • To analyze and improve our services, website, and mobile applications.

  • To comply with legal and regulatory obligations.

We will not use your personal information for any purposes unrelated to the above, unless required or authorized by law, or with your explicit consent.

Sharing Your Information

We may disclose your personal information to third parties under the following circumstances:

  • To our trusted service providers who assist us in delivering our services, such as payment processors, IT support, and customer support providers.

  • To comply with legal or regulatory requirements, such as responding to court orders, subpoenas, or legal processes.

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred as part of the transaction.

  • With your consent or at your request, such as when you choose to connect with us through social media platforms.

We will always ensure that appropriate safeguards are in place to protect your personal information when sharing it with third parties.

Data Security

PK Window Cleaning is committed to keeping your personal information secure and protected against unauthorized access, disclosure, or destruction. We employ administrative, technical, and physical security measures to safeguard the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Accessing and Updating Your Information

You have the right to access, update, and correct your personal information held by PK Window Cleaning. If you would like to review or modify your information, please contact us using the contact details provided in the "Contact Us" section below.

Opting Out

You can opt out of receiving promotional communications from PK Window Cleaning by following the unsubscribe instructions provided in our emails or by contacting us. However, please note that you will continue to receive important transactional emails related to our services.

Cookies

Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or notify you when cookies are being sent. However, disabling cookies may affect the functionality of our website or mobile applications.

Changes to this Privacy Policy

PK Window Cleaning reserves the right to update or modify this Privacy Policy at any time, and such changes will be effective when posted on our website. We encourage you to regularly review this policy to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Email: pkwindowcleaning@outlook.com

Please note that this privacy policy serves as a general framework and may be subject to further customization and legal advice based on local regulations and specific business practices.