PK Window Cleaning Terms and Conditions

Effective Date: 10/03/2023
Welcome to PK Window Cleaning! These terms and conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Services

PK Window Cleaning offers professional window cleaning services to residential and commercial properties. The services we provide include but are not limited to window cleaning, conservatory cleaning, external fascia, soffit and gutter cleaning.

2. User Obligations

2.1. You must be at least 18 years old to use our website and request services. By using our website, you confirm that you meet this age requirement.
2.2. You agree to provide accurate and complete information when using our website, including when requesting a service or creating an account. It is your responsibility to ensure that all the information you provide is up to date and accurate.
2.3. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized use or suspected security breach of your account.

3. Service Requests and Payments

3.1. To request services, you may use our online booking system or contact us directly through the provided contact information on our website. We will review your request and provide you with a quote and available time slots.
3.2. The cost of our services will be communicated to you upon request. Payment is due within 7 days of the work being completed, unless otherwise agreed upon in writing. We accept payment via bank transfer. If payment is not made within the agreed 7 days, we reserve the right to remove you from our books. Further non-payment will result in legal action.
3.3. In the event that additional services are required or requested, we will provide you with a revised quote and obtain your approval before proceeding. Any changes to the original scope of work may impact the final cost and time of completion.

4. Cancellations and Rescheduling

4.1. If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
4.2. We reserve the right to cancel or reschedule a service appointment due to unforeseen circumstances or events beyond our control. In such cases, we will make our best effort to provide you with an alternate appointment.

5. Limitations of Liability

5.1. PK Window Cleaning strives to provide high-quality services, but we cannot guarantee the outcome of any specific cleaning or maintenance task. We shall not be held liable for any damages, direct or indirect, arising from our services, including but not limited to property damage, personal injury, or any other consequential loss.
5.2. You acknowledge that the use of our website and services is at your own risk. We do not warrant that our website will be error-free, secure, or uninterrupted, nor do we make any guarantees regarding the availability, accuracy, or reliability of the content on our website.

6. Intellectual Property

6.1. All content on the PK Window Cleaning website, including but not limited to text, graphics, images, logos, and videos, are the intellectual property of PK Window Cleaning and are protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of our content without prior written permission.

7. Governing Law

7.1. These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which PK Window Cleaning operates.

8. Changes to the Terms and Conditions

8.1. PK Window Cleaning reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates or changes.
By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us through the provided contact information on our website.
Last updated on 10/03/2023.